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Contact Us

Remember, you can always chat with us during business hours. But we know that life doesn’t always follow business hours.

We’re here to help.

Click here for branch contact info during normal business hours

Have a question about your Arbor Bank Mortgage?

Click here for Mortgage Servicing

Or Call Anytime, 24/7

24 Hour Telebanking Service: 888-482-4448

Debit Card Phone Numbers:

To Activate Your Card


To Change Your PIN


Lost/Stolen Cards


After Hours Lost/Stolen Cards


After Hours Debit Card Support


Arbor Bank Mortgage Servicing

Call:  833-999-0324
Fax:  402-504-3962

email Mortgage Servicing



Arbor Bank is committed to facilitating the accessibility of its sites for all people with disabilities. Through our continuing website enhancements, we are implementing relevant portions of the World Wide Web Consortium’s Web Content Accessibility Guidelines (WCAG) 2.1, Level AA as our web accessibility standard. Our efforts are ongoing and we welcome feedback. Comments and concerns should be communicated by calling us at 800-472-3388.


Online Information Request Form

For more information on specific products and services, you may visit us at any of our locations or submit your request online. 

We are committed to ensuring the safety of our customers' financial information. We would like to remind you that e-mails are not a secure means of communication. Confidential information such as social security numbers, account numbers, PIN numbers and passwords should never be sent by e-mail or with this request form.

For items needing immediate attention, please contact Arbor Bank by telephone or in person.

  • E-mail messages should not be used to place a stop payment, request transfers between accounts, report lost or stolen checks, or to report lost or stolen Debit Cards.
  • E-mail messages do not serve as a sufficient means for requirements to provide written notice regarding your accounts.

Using the information I provided above, I would prefer to be contacted:

Social Media Policy

Arbor Bank's social media policy includes the following:

  • Arbor Bank retains the right to terminate page access if a fan or follower chooses to upload or make accessible infringing or inappropriate content.
  • Any inappropriate content will be deleted from the pages, including but not limited to: offensive language, links or photos, and derogatory/non-constructive comments.
  • Social media users should be aware that no personal banking information should be shared on our social media sites.

Arbor Bank will occasionally post photographs taken at bank-sponsored and/or local events on our Facebook page. It is Arbor Bank's policy to not tag individuals in photos, but to allow other users to tag themselves and others in photos if they wish. To request an image be removed from Arbor Bank's Facebook page, please call or contact us directly using the Online Information Request Form above. Be sure to include specific photo details, the reason you want the photo removed, and your contact information (name, email address and phone number) for immediate consideration.

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