Banking as Mobile as you are...Mobile collage Arbor Mobile!

Our customers can now access their accounts through their cell phone.

  • Get account balances
  • View transaction history
  • Pay bills
  • Transfer money between accounts
  • Find branches and ATMs

Our BONUS to you!
Arbor Bank does not charge for Arbor Mobile. Depending on the plan you have with your mobile service provider, you may incur charges when receiving a text or when accessing the internet. It is recommmended that you have an unlimited text and data plan to avoid additional service fees. (Message and Data rates may apply)

Getting Started...
You must be enrolled in Online Banking to access Arbor Mobile. Each online banking user with login credentials can enroll one mobile device in Arbor Mobile.

  • Go to our homepage and log into Online Banking.
  • Within Online Banking, go to the 'Services' tab and choose 'Arbor Mobile'.
  • Complete the enrollment process.

If you are not currently using Online Banking, click here to complete your enrollment online. You can also contact any banker to enroll or choose 'First-Time User' on our website homepage.


Three Ways to use Arbor Mobile

Arbor Mobile works with virtually any mobile device. Use just one of these options or use all three - it's your choice!

Text BankingMoblile text phone*

Text banking allows users to access basic account information such as balance and recent transactions by texting codes to Arbor Bank. No internet service is required. Once set up, just text a command to us at 31727 anytime. We'll reply with your requested information in an instant. Codes include:

  • BAL - Balance of all accounts
  • HIST + acct nickname - History of that specific account
  • HELP - Help
  • STOP - Cancel service

Mobile BrowserMobile browser phone*

If you have a phone with internet access, you can access additional features such as Billpay access and the ability to transfer funds in addition to viewing your balance and transaction history.

Smartphone App BankinMobile smartphoneg*

If you have a smartphone such as an Android, iPhone, or Blackberry*, you can download an app (Fiserv's Touchbanking) to have all the benefits of the Mobile Browser at the click of a button.

*Message and data rates may apply. Text Banking: Reply "HELP" to 31727 for help. Reply "STOP" to 31727 to cancel. Our smartphone apps are supported on these operating systems: Android OS 2.1+, iPhone iOS 3.0+, Blackberry OS 4.2+, and Blackberry Touch screen 4.7+.

 

Security

Arbor Mobile offers the following security safeguards:Mobile Security

  • Authentication - Mobile browser and app users are authenticated by username and password each time you log on.
  • Encryption - 128 bit incryption is used for all transactions and masks your sensitive information.
  • Inactivity - After 3-5 minutes of inactivity, your mobile session will time out. However, you should always log out after each mobile banking session.

 

Frequently Asked Questions

  • Toubleshooting issues?
  • Want more information on mobile security?
  • Want to know what you can and can't do with Arbor Mobile?

You've come to the right place!

Click here to view our FAQs.

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